Frequently asked questions.

How long will my Clootie Dumpling last?

Our Clootie Dumplings are high in fruit and low in sugar with no preservatives. They have a 21-day shelf life from date of production. 

When dispatching our Clootie Dumplings from Clootie McToot HQ, we do our best to ensure that our customers receive a minimum of 10 days shelf life.

 

How long will my Clootie Dumpling kit last? 

Our Clootie Dumplings are high in fruit and low in sugar with no preservatives. They have an eight-month shelf life from date of production. 

 

Do I need to cook my Clootie Dumpling? 

Your Clootie dumpling has bee handcrafted the traditional way and is ready to eat. You can eat your clootie dumpling cold however the texture may feel a little dense due to the vegetable suet for the best results we suggest warming in the microwave or oven.

 

How do I clean my cloot after making my Clootie Dumpling Kit? 

You can reuse your cloot time and time again. Rinse your cloot in warm soapy water, then rinse. Pop your cloot into your dishwasher on the top shelf and put through a full cycle. Once finished dry your cloot and store to reuse again.

 

 

Can I freeze my Clootie Dumpling? 

You can freeze your Clootie Dumpling as a whole or sliced into wedges for up to six months.

 

Do you have peel in your Clootie Dumplings? 

We use fresh peel in some of our Clootie Dumplings. We never use glazed infused peel. 

 

Is your café dog friendly? 

Yes, we welcome your four-legged friends into our café.

 

Do you do gift vouchers? 

Yes, we have gift vouchers available in our shop that are available to use on food products, merchandise, and workshops.

 

Sometimes postage can be expensive, why is that? Our Clootie Dumplings are bursting with fruit and therefore heavy little things, so it costs a bit more for DPD to deliver them to your door. We do offer free postage for orders over £50.

 

 

Where do you deliver? 

We deliver all over the UK and internationally. 

 

How do I become a Clootie Mctoot stockist? 

Complete a contact form, and one of our team will be in touch with all the details.

 

Are all Clootie McToot Dumplings Vegetarian? 

All of our Clootie Dumplings are vegetarian, and we also have a Vegan option, gluten-free, dairy-free and refined sugar-free.

 

What is the best time to order for Christmas? 

You can order your Christmas Clootie Dumplings at any time throughout the year. We recommend you order as soon as possible as we close orders for delivery of fresh Clootie Dumplings at the end of November. 

 

Do you need to book a table for the viewing kitchens café? 

You do not need to book however we only have a few tables so to save disappointment we recommend you do by calling us on 01738 850795.

 

When will my order arrive? 

Our courier service aims to provide next day delivery to the majority of the UK. If you live on an island, in the highlands or abroad, this can take 2-3 days. During the festive period, delivery can take longer.

 

How should I store my Clootie Dumpling? 

The best place to store your Clootie Dumpling is in a cold dark place; we always recommend the refrigerator once you have taken your Clootie Dumpling out of the vacuum bag store in the fridge for 2-3 days or freeze.

 

Do you do group workshops on Mastering the Art of Clootie Dumpling Making? 

Yes, we organise group and bespoke workshop package, for more information, please telephone to discuss further on 01738 850795.

 

Can I cancel my order? 

If your Clootie Dumpling order has not been handcrafted, then yes, of course, you can cancel your order and receive a full refund.

 

Do you deliver to Australia or New Zealand?

Unfortunately, we are legally not allowed to send our fresh Clootie Dumplings into New Zealand or Australia. However, we can send our Clootie dumpling kits. 

 

Traditional Kit 3